Frequently Asked Questions

How do I download a background?

Just click on any thumbnail and the file will automatically download.

How do I create a Zoom account?

You can set up a Zoom basic account for free here.

How do I upload a virtual background on Zoom?

See step by step guidance here.

I downloaded a background with text and it’s showing in reverse. How do I fix this?

If the text is looking backwards to you, this is because you are set to “mirror” view, meaning you are seeing yourself and your background in reverse vs how the other people in the zoom see you. The text should look correct to the other person in the zoom with you.

If you’d like to change this, you can do so in Zoom Preferences > Video > Mirror my video. Uncheck Mirror my video and the text will read correctly for you.

Zoom isn’t letting me upload a video background. How do I fix this?

To enable video backgrounds on Zoom, update to the latest version here.